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Indigo Books & Music Inc. operates www.chapters.indigo.ca, a leading Canadian destination for online shoppers seeking books, videos and DVDs. Committed to providing a convenient and hassle-free e-commerce experience, chapters.indigo.ca offers a secure shopping environment, easy-to-use search tools and industry leading customer service.

In September 1999, Chapters Online became a publicly traded company, separate from Chapters Inc. Chapters Inc. (TSE:CHP), (now Indigo Books & Music Inc.) retains a majority ownership stake in Chapters Online and together the companies operate e-commerce kiosks at all Chapters stores across Canada. [ Source: www.chapters.indigo.ca ]

Chapters Inc. was formed following the merger of Coles and SmithBooks, then Canada’s two largest bookstore chains. In 1994, Canadian General Capital and Pathfinder Capital purchased SmithBooks from Federal Industries, and later that year acquired Coles from Southam Inc. The strategy was to build a strong base company and use its financial strength to invest in the development of large format book superstores.

In April 1995, the merger of SmithBooks and Coles was finalized, and in November 1995, the new company, Chapters Inc. opened its first two book superstores and from there grew to become the largest book retailer in Canada, operating bookstores in all provinces, under the names Chapters, Coles, SmithBooks, and World's Biggest Bookstore. [ Source: www.chapters.indigo.ca ]

Amazon.ca is a part of the global Amazon.com family of Web sites known for great selection and convenience, as well as unsurpassed customer service. Amazon.ca is no exception. Within Amazon Canada's virtual walls, you can choose from over a million French and English book, music, video, and DVD titles--all at everyday low prices. Amazon Canada works with Canadian publishers and distributors to ensure a rich offering of Canadian titles and content is available through Amazon.ca. Amazon.ca also provides a number of resources to help you make informed shopping decisions, including:

• hundreds of thousands of editorial reviews, in both French and English
• editorial features that highlight products of particular interest
• e-mail updates alerting you to titles you'll like
• instant recommendations of titles complementary to the title you're viewing

Amazon Canada works with Canada Post to ensure that all orders are fulfilled and delivered to your door quickly and efficiently. Amazon.ca is the trading name of Amazon.com.ca, Inc., an affiliate of Amazon.com, Inc.

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